Note: This document is provided for informational and reference purposes. It is not legal advice. FluxGrid Studio recommends that these Terms & Conditions be reviewed by qualified legal counsel before being relied upon as a final binding agreement.
1. Introduction
Welcome to FluxGrid Studio. These Terms & Conditions govern your use of our website, inquiry forms, communication channels, and services. By accessing our website, submitting a form, requesting a quote, or engaging our services, you agree to these Terms & Conditions to the extent permitted by applicable law.
If you do not agree with these terms, please do not use the website or submit information through it.
2. About FluxGrid Studio
FluxGrid Studio provides branding, web design, website development, creative strategy, and related digital services. Information on this website is provided for general business and marketing purposes and may be updated from time to time.
We reserve the right to modify, suspend, or discontinue parts of the website, offerings, or service descriptions at any time without prior notice.
3. Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the security, availability, or normal operation of the site.
You may not:
- attempt to gain unauthorized access to the website, its forms, servers, or connected systems;
- submit false, misleading, or fraudulent information;
- upload harmful code, malware, or malicious files;
- use the website to harass, abuse, or disrupt others; or
- copy, scrape, or reuse website content in a way that violates applicable law or intellectual property rights.
FluxGrid Studio may restrict or terminate access to the website if misuse is detected.
4. Inquiries, Quote Requests & Form Submissions
Submitting an inquiry, quote request, or intake form does not create a client relationship and does not guarantee project acceptance, availability, timeline, or pricing.
When you submit information through our website, you agree that:
- the information you provide is accurate to the best of your knowledge;
- you have the right to share any files or materials you upload;
- your submission may be reviewed for fit, scope, and next steps; and
- FluxGrid Studio may contact you in response to your request.
If you upload logos, brand files, documents, or other materials, you represent that you have the right to provide them and that they do not knowingly infringe the rights of others.
5. No Automatic Project Acceptance
FluxGrid Studio reserves the right to accept, decline, postpone, or refer any project request at its discretion. A project is not confirmed until:
- scope has been defined in writing;
- pricing and payment terms have been agreed;
- required agreements have been approved; and
- any required deposit has been paid.
6. Service Scope
All services are subject to a defined written scope, proposal, package description, or service agreement. The scope identifies what is included, what is not included, and how revisions, timelines, and deliverables will be handled.
Any requests outside the agreed scope may require:
- a revised proposal;
- a change order;
- additional fees; or
- a timeline adjustment.
7. Pricing & Payment Terms
Prices shown on the website, if any, are informational and may be listed as starting prices or estimated ranges. Final pricing depends on scope, complexity, timeline, deliverables, and project requirements.
Unless otherwise agreed in writing:
- deposits are required before work begins;
- invoices are due according to the stated schedule;
- payment plans may be offered only when approved in writing;
- recurring support plans are billed in advance; and
- final files, launch, or transfer may be withheld until outstanding balances are paid according to the agreement.
Deposits are generally non-refundable because they reserve studio time, planning capacity, and production resources.
8. Late Payments & Work Pauses
If an invoice becomes overdue, FluxGrid Studio may:
- pause work;
- delay milestones or launch;
- withhold final files or credentials;
- reschedule the project based on current availability; or
- suspend recurring support or maintenance services.
FluxGrid Studio is not responsible for delays caused by missed payments, delayed approvals, or missing client materials.
9. Client Responsibilities
Clients are responsible for providing timely feedback, approvals, content, files, credentials, and other required materials unless those items are specifically included in the agreed scope.
Clients are also responsible for reviewing and approving final content and deliverables, including:
- names;
- dates;
- pricing;
- claims;
- service information;
- contact details; and
- any legal or compliance language specific to their business.
10. Revisions & Approvals
Revision rounds are provided according to the applicable proposal or agreement. Once a phase or deliverable is approved, additional changes may be treated as new work.
Approval of a concept, design, layout, copy block, or other deliverable may be treated as confirmation to move into the next phase of work.
11. Timelines & Delays
Project timelines are estimates unless otherwise stated in writing. Timing may be affected by:
- client response delays;
- missing content or assets;
- scope changes;
- technical limitations;
- platform issues; or
- third-party service delays.
FluxGrid Studio will make reasonable efforts to keep projects moving, but we do not guarantee specific launch dates unless explicitly agreed in writing.
12. Intellectual Property
Unless otherwise stated in a written agreement:
- FluxGrid Studio retains ownership of drafts, concepts, proposals, unused work, process documents, and unpaid creative work;
- final approved deliverables transfer according to the agreement, typically after full payment is received;
- third-party assets, fonts, plugins, templates, libraries, stock resources, and licensed tools remain subject to their own license terms; and
- the client is responsible for obtaining rights to any materials they provide unless otherwise agreed.
FluxGrid Studio may display completed work in its portfolio, case studies, marketing materials, or social channels unless otherwise agreed in writing.
13. File Uploads & User Content
If you upload files through the website or provide materials during a project, you grant FluxGrid Studio a limited right to use those materials as needed to review your inquiry, prepare a proposal, or perform the agreed services.
You must not upload files that:
- contain malicious code;
- violate the law;
- infringe intellectual property rights;
- include confidential information you do not have the right to share; or
- contain material that is abusive, defamatory, or inappropriate.
We may remove or disregard uploaded materials that appear unsafe, unlawful, or unrelated to the requested services.
14. Website Content Disclaimer
Information on this website is provided for general informational and promotional purposes. While FluxGrid Studio aims to keep information accurate and current, we do not guarantee that all website content is complete, current, or error-free at all times.
Nothing on this website should be interpreted as legal, tax, financial, accessibility, compliance, or regulatory advice.
15. Third-Party Services & Links
This website may include links to third-party websites, platforms, or tools. FluxGrid Studio is not responsible for the content, policies, availability, or performance of third-party services outside our direct control.
Where services rely on third-party providers — such as hosting platforms, payment processors, scheduling tools, file upload tools, plugins, or embedded applications — functionality may be affected by those providers' own systems and terms.
16. Privacy & Data Handling
Use of this website may involve collection of personal information through inquiry forms, quote requests, analytics tools, cookies, or file uploads. Please refer to our Privacy Policy for information about how data may be collected, used, stored, and handled.
By submitting information through the site, you acknowledge that you have reviewed or had the opportunity to review the applicable privacy notice.
17. Accessibility
FluxGrid Studio aims to maintain a website experience that is accessible and usable for as many people as possible. If you experience difficulty using any part of the website, please contact us so we can explore ways to assist.
Accessibility is an ongoing effort, and some third-party tools or legacy content may have limitations outside our direct control.
18. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its contents are provided on an "as is" and "as available" basis. FluxGrid Studio makes no warranties, express or implied, regarding:
- uninterrupted availability;
- error-free operation;
- compatibility with every device, browser, or third-party service; or
- results achieved from use of the website or services unless expressly stated in a written agreement.
19. Limitation of Liability
To the fullest extent permitted by law, FluxGrid Studio will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- use of the website;
- inability to access the website;
- reliance on website information;
- third-party services;
- delayed submissions;
- lost data caused by third-party systems; or
- project delays caused by missing client materials, approvals, or payments.
Nothing in these terms is intended to limit rights that cannot be lawfully excluded.
20. Indemnification
You agree to indemnify and hold harmless FluxGrid Studio from claims, damages, losses, liabilities, and expenses arising out of:
- your misuse of the website;
- your violation of these Terms & Conditions;
- your submission of unlawful or infringing materials; or
- your breach of rights belonging to another person or business.
21. Termination or Suspension
FluxGrid Studio may suspend or terminate website access, decline inquiries, or end service discussions if:
- misuse of the website is detected;
- unlawful, abusive, or fraudulent conduct is suspected;
- required agreements are not completed;
- payments are not made as agreed; or
- the project cannot move forward under reasonable conditions.
Where applicable, rights and obligations that should survive termination will continue to apply.
22. Changes to These Terms
FluxGrid Studio may update these Terms & Conditions from time to time. Updates may reflect changes in business operations, website features, legal requirements, or service offerings.
The latest version posted on the website will govern website use unless a separate written agreement provides otherwise.
23. Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, unless otherwise required by applicable law.
24. Contact Information
If you have questions about these Terms & Conditions, you may contact:
FluxGrid Studio
Email: mwilliams@fluxgridstudio.com
Website: fluxgridstudio.com
Contact Page: fluxgridstudio.com/contact