Ongoing Support
A Studio That Stays.
Monthly retainer support to keep your brand and website current, polished, and consistently improving — with a studio that already knows your business, your codebase, and your goals.
What It Is
Strategic ongoing support to keep your presence strong.
Most websites are launched and then left alone. Pages go stale. Images get outdated. New services don't get added. Performance slowly degrades. And by the time anyone notices, the site has quietly become a liability instead of an asset.
A monthly support retainer means your site never falls behind. Changes happen quickly. Improvements compound over time. And because the studio handling your updates built your site, there's no ramp-up time, no context re-explaining, and no quality inconsistency between what you launched and what gets added.
Beyond maintenance, a support retainer also gives you access to strategic design input on an ongoing basis — a studio that knows your business and can help you think through your next move before you make it.
Ideal For
Businesses that want consistent improvement and a dedicated studio partner beyond launch. Ideal for companies that update content regularly, run seasonal campaigns, or simply value having a design partner who knows their work and can respond quickly when something is needed.
Who It's For
The right fit for ongoing support
Businesses with regular content updates
New offerings, team changes, seasonal promotions, portfolio additions — you need updates to happen quickly and look consistent with what's already there. Not a new project every time.
Businesses who want their site maintained
You don't want to worry about whether your site is performing, loading correctly, or falling behind. A retainer means someone is watching — and acting — so you don't have to.
Growing businesses who want a design partner
You want more than a ticket system. You want a studio that understands your brand, your direction, and your goals — and can give real strategic input on what to build next.
What's Covered
What's included in every support retainer
Investment
Support retainer pricing
Month-to-month retainers — no long-term contracts. Scale up or down based on what your business needs.
Website Care Plan
$149/mo
Month-to-month, cancel anytimeEssential maintenance and updates to keep your website performing and current every month.
- Up to 4 content updates/month
- Monthly performance check
- Bug fixes as they arise
- 48-hour response time
Design Support
$500/mo
Month-to-month, cancel anytimeActive design partnership — ongoing updates, improvements, and strategic direction as your business grows.
- Everything in Website Care Plan
- Unlimited content updates
- Design improvements & new sections
- Strategic design consultations
- Priority turnaround on requests
FAQ
Common questions about ongoing support
Do I need to have my site built by FluxGrid to use this?
For the best results, yes — and it's the most common scenario. We already know your codebase, design system, and brand, which means every update is consistent and fast. For sites built by other studios, we can onboard and take over support after a codebase review. We'll let you know what we find before committing.
Is there a minimum commitment?
No — both retainer plans are month-to-month. There's no contract to sign and no cancellation penalty. We prefer to earn your retention through the quality of the work rather than lock you into something. Most clients stay because it's genuinely valuable, not because they have to.
What counts as a "content update"?
A content update is any change to existing page content — swapping an image, updating copy, adding a team member, changing a price, updating a service description, or similar. New pages or significant design additions are considered design work and fall under the Design Support tier or are scoped separately.
How do I submit requests?
Retainer clients get a direct communication channel — no ticket system, no generic support email. You message us with what you need, we confirm scope and timeline, and we deliver. Simple. Most requests are completed within 48 hours.
Can I upgrade or downgrade my plan?
Yes — you can move between plans at the start of any new billing month. If a quarter is particularly active, you can step up. If things slow down, you can drop back. We're flexible because we want the relationship to work for both sides long-term.
Often Paired With
Services that lead into ongoing support
Ready for a studio that stays in your corner?
Tell us about your current site and what kind of ongoing support would be most valuable. We'll match you with the right retainer tier.