Frequently Asked Questions

We primarily work with businesses, founders, and service providers that want a premium digital presence and a more strategic online experience.

Our core services include:

• Brand Identity Design
• Website Design
• Website Development
• Landing Pages
• Website Redesigns
• UI / UX Strategy
• Intake & Lead Systems
• Ongoing Website Support

The best way to start is by completing our project intake form or contacting us through the website. From there, we review your goals, scope, and fit before moving into discovery.

We may work with a range of industries, but we reserve the right to decline projects that are not a fit for our studio, values, workflow, or capacity.

Yes. Every project is scoped based on goals, complexity, content, timeline, and technical requirements. Some projects may begin with starting investment ranges, but final pricing is confirmed after review.

We may provide starting investment guidance for certain services, but final pricing depends on project scope and requirements.

Yes. Most projects require an upfront deposit before work begins. The remaining balance may be split into milestones or a final payment, depending on the engagement.

In some cases, yes. Payment plans may be available for qualifying projects. Any payment plan terms will be outlined in the project proposal or agreement.

Yes. We offer website redesign services for businesses with outdated, underperforming, or off-brand websites.

We do both. FluxGrid Studio provides design and development services, depending on the project scope.

Yes. Websites are built with responsive behavior in mind so they function properly across modern desktop, tablet, and mobile devices.

We provide foundational on-page SEO support, such as semantic structure, metadata, and best-practice page setup. Advanced SEO services may require additional scope.

Hosting may be handled directly by the client or recommended as part of the project setup, depending on the service and platform.

Yes. Ongoing support may be available through maintenance retainers, updates, technical support, or future design and development work.

Yes. Revision rounds are typically included in the project scope. The number and type of revisions will be defined in your agreement or proposal.

Timelines vary by project type and scope. Smaller projects like landing pages may move faster, while branding and custom website builds take longer. Estimated timelines are discussed before the project begins.

In most cases, yes. Clients are typically responsible for providing core business information, approved copy, images, and any existing brand assets unless content support is included in the project scope.

Project communication may take place by email, scheduled calls, messaging, project management tools, or another agreed method. Primary communication defaults to email unless otherwise arranged.

If a project is delayed or paused, timelines and availability may shift. Additional restart fees or revised delivery dates may apply depending on the situation.

No. While we design and build with strategy, performance, and conversion in mind, we cannot guarantee specific business outcomes, rankings, lead volume, revenue, or performance metrics.

What we can commit to is building something thoughtful, intentional, and aligned with your goals — work that gives you a stronger platform to grow from.